Return and Refund Policy

Last updated: January 12, 2026

Thank you for shopping at CIK SHOPER.

1. Return Period

We accept returns for bag products within 3 days of the date the customer receives the parcel. After 3 days, any return requests will no longer be entertained.

 

2. Condition of Returns

Items must be returned in their original condition:

• The bag must be unused, unwashed, and in its original state.

• Price tags or labels (if any) must still be attached and not removed.

• The original packaging must be included.

 

3. Valid Reasons for Returns

Returns are only permitted if:

• The product received is defective or damaged (e.g., torn, broken zippers).

• The product delivered does not match the order (wrong color or model).

 

4. Return Shipping Costs

• If the damage or error is on our part, we will bear the full cost of the return shipping.

• For returns due to any other reason, the shipping cost will be fully borne by the customer.

 

5. Refund Process

Once the returned item is received and inspected, we will process the refund within 3-5 working days directly to the customer’s bank account or through the original payment method.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • Whatapps: +60134853595
  • By email: miynluxeempire@gmail.com